Mazda Certified FAQs

Mazda Certified Frequently Asked Questions (FAQ)

Northtown Mazda's Top Answers To All Your Certified Pre-Owned Questions

To clarify and help answer your questions about our Certified Pre-Owned vehicle program, the experts at Northtown Mazda have compiled a list of some of our most popular questions below.  We hope that his page serves to help answer all of the questions you need while shopping through our certified pre-owned inventory here in Amherst, NY.

 

What does a "Certified Pre-Owned" Mazda mean?

A Certified Pre-Owned Mazda means that it's slightly used but certified in-house by our team of service experts.  To pass the certification, all pre-owned vehicles must undergo a comprehensive 160 multi-point inspection process.  Additionally, all potential certified pre-owned vehicles must have a clean AutoCheck vehicle history report.

What are the benefits of owning a Certified Pre-Owned Mazda?

Owning a Certfied Pre-Owned Mazda gets you the most for your money if you're shopping for something used.  Backed by a 12-month/12,000-mile CPO limited warranty and a seven-year/100,000-mile CPO limited powertrain warranty, all CPO vehicles featured on our lot are very well protected.  Additional benefits to owning a CPO Mazda, include:

  • Zero deductible on covered repairs
  • Access to the Mazda Extended Confidence plan
  • Free 24-hour emergency roadside assistance

What is included in the Certified Pre-Owned Limited Warranty?

The Certified Pre-Owned Limited Warranty is designed to give you unparalleled peace of mind when shopping for a used vehicle near Buffalo, NY.  For drivers seeking ultimate protection, Northtown Mazda offers a comprehensive Certified Pre-Owned Limited Warranty programs, which includings a:

  • 12-month/12,000-mile CPO limited warranty

What is included in the Certified Pre-Owned Powertrain Warranty?

Just as important as the Limited Warranty is the Certified Pre-Owned Powertrain Warranty.  Designed to give you total freedom to get out and chase your next adventure near Niagara Falls, NY, Northtown's Powertrain Warranty includes protection for up to seven years and/or 100,000 miles.  When the going gets tough and you put a strain on your engine, be confident knowing that we've got you covered in the event of an emergency.

Additional benefits to both warranty plans, include:

  • Complimentary 24-hour roadside emergency service
  • Zero deductible for all factory covered repairs

What isn't included in the Certified Pre-Owned Limited Warranty or the Certified Pre-Owned Powertrain Warranty?

Although the Limited Warranty and Powertrain Warranty protect your CPO Mazda for a good amount of time, there are some areas for which they do not provide coverage, including:

  • Service adjustments and cleaning
  • Repairs needed to a covered part caused by complications from a non-covered part
  • Damage resulting from lack of regularly scheduled maintenance and service (e.g. oil changes, tire rotations, etc.)
  • Models manufactured for sale outside of the United States and Canada
  • Unauthorized vehicles previously used by ambulances, tow trucks, vehicles with snowplows, police, shuttle vehicles, and taxis
  • Repairs to the vehicle if the odometer is broken or altered and we are unable to determine the actual mileage

What is included in the Certified Pre-Owned Mazda Roadside Assistance Program?

The Certified Pre-Owned Mazda Roadside Assistance Program provides North Tonawanda drivers with free:

  • Jump starts
  • Changing of flat tires
  • Lockout assistance
  • Gas delivery
  • Towing to the nearest certified Mazda dealer for repairs covered by warranty

What are the 160 points inspected on the Pre-Owned Mazda's that are marked Certified?

The Pre-Owned Mazda certification process uses a thorough 160 multi-point checklist to help examine all components of the vehicle.  There are multiple categories which the inspection process is broken down into, including:

  • Manuals and documentation
  • Recalls
  • Test Drive
  • Engine
  • Transmission
  • Brakes
  • Steering
  • Other test drive inspection points
  • Under the hood
  • Engine coolant, A/C, and heating
  • Battery
  • Tires and suspension
  • Drivetrain
  • Frame and underbody
  • Body electronics
  • Interior/Exterior lighting
  • Vehicle interior
  • Vehicle exterior

Contact Us With Your Questions Today!

For drivers from Tonawanda or Lockport, NY, who have additional questions, please feel free to reach out to us via email, by phone, or in person.  To learn more and to get assistance exploring our CPO inventory, please contact us today!